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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

What is an international move?
This is a move where your items must cross an international boundary, regardless of actual distance.

Can I schedule a move even if my home is currently under construction?
You can, but we highly recommend that you wait until your home is completely finished. Construction can increase the timeframe and possibility of damage on moving day.

How long will it take me to move?
Your actual move will depend on many factors including the weather conditions, size of your shipment, time of year, distance to your destination and time required for loading and unloading.

Do you have any tips to help my move go more smoothly?
We suggest making a detailed checklist of all the tasks you need to complete before your move. Separate the checklist into things to take care of a few months before the move, 1 month before, 1 week before and then on your actual moving day. A checklist will minimize the risk of you forgetting to take care of an important detail.

If I’m moving internationally, how will I know which items I can’t bring with me?
Your moving company should provide you with a list of custom regulations for your destination country. This document will indicate which items are prohibited or restricted by the particular country.

What is a flight charge?
This is an extra charge for carrying items up or down flights of stairs.

What is expedited service?
You pay a higher rate so your movers can transfer your household or business goods on a specified date.

What is a tariff?
This is a list of available services, rules and regulations and charges used by all motor carriers providing interstate transportation of household goods. You can ask for an inspection of these tariffs upon request.

What is an extra pickup?
Most moving companies will charge you extra to make any stops to pick up or deliver additional items from anywhere other than your origin and destination.

Am I guaranteed that my online move estimate will be 100% accurate?
Additional moving costs may be required by any moving company so you may need to pay extra at the end of your move. However, the more details you provide beforehand, the more accurate your quote will be.

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